FAQs
General Questions
Where do I direct questions, comments or issues?
If you have a question, we hope you will find the answer below, if not please contact us or email us at info@mindsetgames.ca
How do Mindset Games relate to Vision Youth?
Couple years ago, Vision Youth created a new program called Vision Venture to encourage Youth Social Entrepreneurship. Mindset Games was selected out of a few initiatives created from the Vision Venture program at that time. Vision Youth allocated fundings to start
Orders, Shipping, and Returns
What are my purchase options?
Order Online All our products can be ordered online with PayPal or e-transfer through info@mindsetgames.ca
How do I return an item?
You can return any item up to 7 days after delivery for a full refund. To return an item, please contact us telling us why you are returning the item.
Full details of our returns policy can be found in our Terms & Conditions.
What countries does Mindset Games ship to?
Standard Delivery Canada - Delivered within working days - $ Hong Kong - Delivered within working days - $
Express Delivery Canada - Delivered within working days - $ Hong Kong - Delivered within working days - $
If you would like to order from outside these countries, please click here to contact us or email us at info@mindsetgames.ca for a quote.
My order has not arrived yet?
Orders are generally delivered within __ hours and are shipped via Canada Post and UPS. If you have any problem tracking your order, please contact us or email us at info@mindsetgames.ca and our team will help you with your order.
Product Questions
Who designed the product?
Mindset Games was founded by a team of youths from different professional sectors with a collective interest in developing a venture that would support older adults with dementia. This social entrepreneurship venture is led by a core team of young professionals holding diverse roles in design innovation, social work, and psychology and neuroscience research. In collaboration with experienced mentors in the field of finance and business, and Professor Ka Tat Tsang of the Factor-Inwentash Faculty of Social Work at the University of Toronto, the team developed Mindset Games for the purpose of creating an effective tool to improve the quality of life for those with dementia.
Where was the product made?
Materials sourced from manufacturers in Hong Kong, and the product was made in China.
Who is this product suitable for?
Mindset Games is a toolset designed for those living with dementia to combat the disease and to improve quality of life.